Shipping and Delivery Information
We aim to ship all orders same business day if received before 1pm AEST (excluding weekends and holidays). You will receive a notification when your order has shipped.
Orders are shipped either through Courier service or Australia Post. Express Post is also available at checkout.
All orders are shipped discreetly in plain packaging.
Please check the estimated price for shipping calculator on the product page or when you add the product to the cart.
Some large and bulky items require freight. Please contact us at email@example.com or 07 3299 1397 regarding those items so we can provide you a freight quote for the cheapest available option.
Click and Collect Service
We offer click and collect from our store at Slacks Creek. After placing your order and selecting click and collect at checkout, your order will be prepared and ready for pick up within the hour for in stock items. We will send you an email when your order is ready for collection. Alternatively, you call the store on 07 3299 1397 and confirm your order is ready.
If you wish for us to bring it direct to your car, give us a call when you arrive and a staff member will bring your order out to you.
Click and Collect Hours: Monday to Friday 9.30am to 4.30pm and Saturday 10.00am to 1.00pm.
Address for collection: Unit 13, 22-26 Allgas St, Slacks Creek. We are located in Logan Industrial Park.
Covid-19 Shipping Delays
With regards to delivery time frames. Currently, there are no delays with our processing and dispatch times, however, your orders may in some cases just take a little more time to get to you than usual. We have been advised by both Couriers and Australia Post that they may be experiencing some delays due to current Covid-19 issues and high parcel volumes.